Terms & conditions

ALL INCLUSIVE TOURS: HAT Tours pricing includes theater tickets in Orchestra level seats, special dinners, and guided sightseeing. Unlike many other tour operators, we do not attempt to sell you additional excursions or day trips. At your request, we will assist you in planning your free-time activities, which comes with our long-time personal knowledge of all the cities and sights we visit on each tour. 

OUR PRICE INCLUDES: Hotel accommodations with private bath, double occupancy (supplement for single occupancy) and meals as listed in the day-by-day itinerary (B-Breakfast, L-Lunch, D-Dinner). Dinner in many cases is offered a-la-carte or semi a-la-carte instead of a fixed menu. Sightseeing is as specified. Transfer between airports and hotels, including porterage of two (2) medium suitcases (airline free baggage allowance is 44 lbs. per person) is included.

GRATUITIES INCLUDED: All customary gratuities for porters, doormen and dining room servers are included for the services as listed herein or within in the itinerary for any tour. Gratuities for personal requests or exceptional services rendered on behalf of a tour member are at the tour members discretion.

NOT INCLUDED: Passport and visas; beverages other than coffee and tea with meals; personal expenses such as phone calls, room service, alcoholic beverages, mineral waters, soft drinks, airline excess baggage charges, and other incidentals. For passengers not arriving or departing with the group, local transfers are at the passengers expense. Personal gratuities for local guides are at tour members discretion.

RESERVATIONS: A minimum initial deposit of $500 per person is required to hold a reservation. Due to the small size of our groups, there are no exceptions to this policy as we are unable to guarantee a reserved space on any tour without a deposit. The balance is due at least seventy (70) days before departure, and must be paid in full when due. We accept personal checks only.

CANCELLATIONS AND REFUNDS: Notice of cancellation must be in writing, signed and faxed to us at (813) 354-4567 and cancellation charges will be based on the date notice is received by us. All cancellations of confirmed reservations received prior to 70 days before departure are subject to a $150 per person administration fee. Between 69 and 30 days prior to departure, a cancellation charge will be assessed equal to 50% of the total cost per person. 29 days or less prior to departure, the cancellation charge will be 100%.

CHANGES TO ITINERARIES: HAT Tours reserves the right to cancel a tour, to modify the accommodations and/or itinerary, and to vary any of the other elements of the tour due to local conditions or as may be deemed reasonable and expedient by HAT Tours. In the event the tour is cancelled by HAT Tours, a full refund will be made. HAT Tours will have no liability beyond payment of a full refund upon cancellation.

TRAVEL INSURANCE IS RECOMMENDED: HAT Tours, Ltd. is not responsible or liable for any loss, damage or theft of personal property, including but not limited to luggage and/or personal belongings, or for personal injury, accident and/or illness. It is recommended for your own self-interest and protection that you have in place adequate insurance to cover these situations, as well as trip cancellation/interruption coverage. Upon receipt of a reservation, we will send you information regarding issuers of these policies, or we recommend that you check with your personal insurance agent.

RESPONSIBILITY: HAT Tours, Ltd., a/k/a How About That Tour and HAT Tours, and d/b/a/ European Opera Tours, shall be deemed to act only as agent and shall not be liable for any injury, damage, loss, claim, expense or other loss of any nature including but not limited to those caused by or resulting from any vehicle or conveyance, or the acts or negligence of any company or person engaged in conveying the passengers or carrying out the operations or arrangements of the tour, or by local conditions, overbooking by hotels, delays, sickness, weather, strikes, war, quarantine or any similar causes. Liability of HAT Tours, Ltd. shall in any case be limited to the amount paid to HAT Tours, Ltd. Any claims shall be adjudicated in, and governed by, the laws of Denmark. The passenger tickets in use by the airlines, when issued, shall constitute the sole contract between the airlines and the purchaser and/or passenger, and the airlines concerned shall not be held liable for any act; omission or events occurring during the time passengers are not aboard the aircraft. The service of any IATA carrier may be used.

These terms and conditions are valid 1/1/2008-12/31/2008.